FAQ

We are open from Tuesday to Sunday, 9.30am to 6.30pm  (closed on Monday except public holidays).
The last departure is 4pm on the Grand Course, and 5pm on the Junior Course and the Kids Course. We want to make sure that you have plenty of time to complete the course before dark.

You can either book on-line or give us a ring on 8100 7420.
We suggest you book in advance as we tend to get busy on weekends and school holidays.

We close the course only in case of heavy rain or lightning. We will continue with the activity under light rain or drizzle.
If you have started on the course and we need you to come down due to bad weather, you will get a voucher to complete the course another day if we are unable to bring you back on the course within 45mins of stopping the activity.

We have 3 courses: One for adults, one for juniors and one for children.

On the Kids Course, the minimum height required is 1.1m and the recommended minimum age is 5 years old. Children below 7 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy.

On the Junior Course, the minimum height is 1.35m. Children below 10 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy. Children above 10 must be supervised by an adult from the ground.

On the Grand Course, the minimum height required is 1.45m. Maximum weight: 130kg. Children below 12 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy.

Participation to each course is strictly based on the minimum height i.e a 10 year old child measuring at least 1.35m will not be able to participate on the Kids Course. This is to ensure that young children are able to move at their own pace without being pressurized by older children who would naturally progress faster.

Only children aged 7 years and below on the Kids Course , 10 years and below on the Junior Course and 12 and below on the Grand Course must have an accompanying buddy (14 and above) on the course.

Do remember that some children may find the activity challenging both physically and emotionally. We therefore strongly encourage for an adult to share the experience with their child or at the very least encourage and support from the ground.

Participants below 18 years old will need to have the Forest Adventure “Risk Acknowledgement and Disclaimer” signed by an adult or guardian prior to departing on the course.

Prior to departing on the course, participants go through a 20 minute safety briefing where the instructor will explain and demonstrate how the safety equipment works and provide full safety instructions.

The initiation site is the only location where participants will be directly supervised by a Forest Adventure’ instructor. Thereafter, participants will complete the activity unguided and unsupervised.

Having said that, instructors are never far away should participants require support and assistance!

Sport shoes are a MUST. Participants wearing sandals or lose fitted shoes will not be able to go on the course. We also recommend that you wear bermudas or trousers and generally clothes that you do not mind getting a bit dirty.

Children on the Kids Course will be wearing a helmet; we suggest they bring a bandana as they may find it more comfortable. Some customers also like to have bicycle gloves to protect their hands.

No, you don’t. We encourage everyone to go at their own pace. Most people finish the Grand Course in approximately 2hrs30mins, the Junior Course in 1hrs15mins and the Kids Course 1hr.

If it takes a little less or a little more, it’s OK too!

Why not give it a try – you might surprise yourself! Forest Adventure may help you to conquer your fear! The course has been built so that it gets more challenging as you go which will help to build your confidence

Going through the Forest Adventure course does require a certain level of fitness as you will be physically engaged for up to 2.5hr on the Grand Course and 1hr on the Kids Course and Junior Course. But if you can go for a long walk at a good pace you will be fine.

The time you have been given is the start of your compulsory safety briefing. Prior to departing on the course you will need to register, sign your disclaimer form and make payment.

You should aim to being here at least 10 minutes before your booking time.

Safety briefings are at 30 minute intervals, if you miss the start of the brief, we will move your booking to the next available slots subject to availability.

Yes lockers are available on-site for small size bags. You should try to bring as little as you need.

You can bring a phone or a camera with you as long as it can be secured into a closed pocket. You phone must be on airplane mode at all time and can only be used as a camera.

Fees are only for those going on the course. You are welcome to walk around and follow your friends and family form the ground and takes lots of picture.

What if I am pregnant?
Just to be safe and avoid any unnecessary risk that could harm your unborn child, we prefer you plan your day at Forest Adventure after your baby is born.

Simply because we are not medically qualified, we will leave it to you to decide if your condition allows you to complete the Forest Adventure course safely.