FAQ
Here are some questions which we are often being asked, we hope this will help answer some of your queries. If you have further enquiries, feel free to call us on 8100 7420 or email us.
The last departure is 4pm on the Grand Course, and 5pm on the Junior Course and the Kids Course. We want to make sure that you have plenty of time to complete the course before dark.
We suggest you book in advance as we tend to get busy on weekends and school holidays.
If you have started on the course and we need you to come down due to bad weather, you will get a voucher to complete the course another day if we are unable to bring you back on the course within 45mins of stopping the activity.
On the Kids Course, the minimum height required is 1.1m and the recommended minimum age is 5 years old. Children below 7 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy.
On the Junior Course, the minimum height is 1.35m. Children below 10 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy. Children above 10 must be supervised by an adult from the ground.
On the Grand Course, the minimum height required is 1.45m. Maximum weight: 130kg. Children below 12 must be accompanied on the course by a participating buddy age 14 and above. Maximum 3 children to 1 buddy.
Participation to each course is strictly based on the minimum height i.e a 10 year old child measuring at least 1.35m will not be able to participate on the Kids Course. This is to ensure that young children are able to move at their own pace without being pressurized by older children who would naturally progress faster.
Do remember that some children may find the activity challenging both physically and emotionally. We therefore strongly encourage for an adult to share the experience with their child or at the very least encourage and support from the ground.
Participants below 18 years old will need to have the Forest Adventure “Risk Acknowledgement and Disclaimer” signed by an adult or guardian prior to departing on the course.
The initiation site is the only location where participants will be directly supervised by a Forest Adventure’ instructor. Thereafter, participants will complete the activity unguided and unsupervised.
Having said that, instructors are never far away should participants require support and assistance!
Children on the Kids Course will be wearing a helmet; we suggest they bring a bandana as they may find it more comfortable. Some customers also like to have bicycle gloves to protect their hands.
If it takes a little less or a little more, it’s OK too!
You should aim to being here at least 10 minutes before your booking time.
Safety briefings are at 30 minute intervals, if you miss the start of the brief, we will move your booking to the next available slots subject to availability.
Just to be safe and avoid any unnecessary risk that could harm your unborn child, we prefer you plan your day at Forest Adventure after your baby is born.
